What do I need to get started?
PC Requirements
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A desktop/tower computer with a separate monitor is recommended.
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Dual boot machines, Netbooks, and Tablets are prohibited from use.
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All-in-One computers are not currently compatible with any client programs.
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Depending on what client program an agent chooses to service, the use of the Arise Secure Desktop (ASD) may be required.
CPU SPEED| dual - core 2.8 GHz or better
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intel i class or AMD Phenom X2 class or better (Atom, Celeron, Pentium and Opteron processors are not permitted
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HARD DRIVE| 20GB or more available space - 60GB or more total space
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MEMORY| 4GB of RAM minimum 8GB of RAM or better is preferable
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Operating System| Windows 10 (Windows 8/8.1 not supported by some clients
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Standard Connection and Speed| Hard-wired connection (no wireless) - Minimum 10mbps download/Minimum 3mbps upload
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Maximum Latency Threshold| 120 milliseconds (ms)
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Monitor Recommendations| 1280 x 1024 (SXGA) screen resolution - 1920 x 1080 Full HD or 1080p)
*dual monitors may be required on some clients programs
REQUIRED ACCESSORIES
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USB headset with microphone (required for Certification)
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HARD - WIRED TELEPHONE AND HEADSET (required for production/servicing) *not all clients
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Compatible Equipment
Disclaimer: This list contains affiliate links, which means that if you click on one of the product links, I'll receive a small commission. This helps support the business and allows us to continue to provide hiring services. Thank you for the support!
Dial-pad telephone
Voistek Corded Dialpad Headset Telephone with Tone Dial Keypad & Mono RJ9 Phone Headset with Noise Cancelling Microphone for Call Center, Home, Office
Desktop Bundle
HP Elite Desk 8200 Business Desktop PC - Intel i7, 16GB Ram, 500GB SSD, Windows 10 Pro 64bit, New 24 Monitor, RGB Productivity Bundle (Renewed)
Logitech High - Performance USB Headset
Reduces background noise, mute option, volume control
Build Your Home Office
Large Mousepad
Large Mouse Pad, Cute Pink Desk Mat for Desktop, Women Girls PU Leather Waterproof Gaming Mousepad, Rose Gold Marble Computer PC Laptop Protector Writing Pads for School Office Home 31.5" x 15.7"